Terms & Conditions

1 Introduction & Acceptance

These terms and conditions form a legally binding agreement between the a23bd online casino and betting platform (hereinafter referred to as the "Platform" or "a23bd") and its users. By creating an account on a23bd or using the platform, you unconditionally accept these terms.

This platform is intended only for individuals who are 21 years of age or older. If you are under 21, please stop using the platform immediately.

a23bd reserves the right to change, amend, or update these terms at any time at its discretion. Revised terms take effect as soon as they are published on the platform.

2 Account Registration & Eligibility

2.1 Registration Requirements

To open an account on a23bd, the following conditions must be met:

• You must be 21 years of age or older.
• Only one account may be opened in your name — multiple accounts are strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• The account may not be opened on behalf of someone else.
• Users from any country or jurisdiction where online gaming is prohibited are not permitted to use the platform.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you notice any unauthorized activity on your account, notify the a23bd support team immediately. a23bd will not be liable for account use by third parties.

2.3 Identity Verification (KYC)

a23bd may at any time request a national ID card, passport, or other document to verify your identity. Withdrawals may be put on hold until verification is complete.

3 Deposit & Withdrawal Policy

3.1 Payment Methods

a23bd currently supports the following mobile banking methods: bKash, Nagad, Rocket, and Upay. Only these methods are accepted.

3.2 Deposit Limits

• Minimum deposit amount: ৳300 (per method).
• The maximum deposit limit is determined by the account tier and verification status.
• Once a deposit transaction is complete, funds are generally credited to the account instantly.

3.3 Withdrawal Limits & Timeframes

• Minimum withdrawal amount: ৳500.
• A standard withdrawal takes 10 to 45 minutes to process.
• Your account must be verified at the time of withdrawal.
• Withdrawals must be made to the same mobile banking account used for the deposit.

3.4 Transaction Rejection

a23bd may reject or suspend a transaction in the following circumstances:

• Incomplete or incorrect information has been provided.
• Identity verification has not been completed.
• Fraud or money laundering is suspected.
• Bonus conditions have not been met.

4 Bonus & Promotion Terms

4.1 Welcome Bonus

New members will receive a 150% bonus up to a maximum of ৳15,000 on their first deposit. Bonus examples:

• Deposit ৳1,000 → ৳1,500 bonus → total balance ৳2,500.
• Deposit ৳22,000 or more → maximum bonus of ৳15,000 → total ৳37,000.

4.2 Wagering Requirements

To withdraw winnings earned from a bonus, the bonus amount must be wagered 10 times. For example: if you receive a ৳1,500 bonus, you must place a total of ৳15,000 in bets before withdrawing. Wagering is calculated on the bonus amount only — not on the deposit amount.

4.3 General Bonus Terms

• Each player may claim each bonus offer only once.
• Multiple bonus offers may not be used at the same time unless explicitly permitted.
• Bonus balance cannot be transferred to another account.
• a23bd reserves the right to cancel any bonus in cases of suspected fraudulent bonus claims.
• If wagering is not completed before the bonus expires, the bonus and any winnings earned from it will be forfeited.

5 VIP Program & Rewards

a23bd's VIP program has four tiers. A weekly cashback benefit is available at each tier:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.4%.
• Gold: Weekly cashback up to 0.6%.
• Platinum: Weekly cashback up to 0.8%.

It is possible to advance to a higher VIP tier through regular play. Cashback is automatically credited to the account each week. VIP benefits may change at any time due to changes in pre-set conditions.

6 Prohibited Activities

The following activities are strictly prohibited on the a23bd platform:

• Creating or operating multiple accounts.
• Using another person's account or allowing another person to use yours.
• Attempting to manipulate the bonus system.
• Using any kind of software, bots, or automation tools.
• Conducting money laundering, fraud, or any illegal financial activity.
• Attempting to breach or hack the platform's security systems.
• Harassing, intimidating, or insulting other users.
• Providing false or misleading information.

Involvement in any of the prohibited activities listed above will result in immediate account closure, and any outstanding balance may be forfeited.

7 Gaming Rules & Fair Play

7.1 Game Results

All game results on the a23bd platform are determined by a real-time Random Number Generator (RNG) system. All games are conducted in a completely impartial and fair manner.

7.2 Dispute Resolution

In the event of any dispute regarding game results or transactions, a23bd's server logs will be considered final evidence. Contact [email protected] to resolve disputes.

7.3 System Errors

Any winnings or losses incorrectly displayed or calculated due to a technical error or system malfunction will be corrected by a23bd. Any bonus or winnings gained as a result of a technical error are void.

8 Responsible Gaming

a23bd is firmly committed to responsible gaming. We believe that gaming should be purely for entertainment and should not cause any financial or personal harm.

• Players may set deposit and betting limits on their accounts.
• A request to temporarily suspend or permanently close an account can be made at any time.
• If problematic gambling behavior is identified, a23bd may impose restrictions on an account at its own discretion.

For more information on responsible gaming, please visit our Responsible Gaming page.

9 Privacy & Data Protection

a23bd places the highest importance on the security of your personal information. We keep all your information protected using industry-standard SSL encryption technology. Your information is not sold or shared with third parties, though it may be disclosed to authorities where required to meet legal obligations.

For more details on data protection, please read our Privacy Policy.

10 Account Closure & Termination

10.1 Closure at User Request

You may request to close your a23bd account at any time. Any outstanding withdrawable balance will be returned subject to the relevant conditions being met before the request is processed.

10.2 Closure by a23bd

a23bd may close any account without prior notice in the following circumstances:

• Serious or repeated violation of these terms.
• Suspected fraud or illegal activity.
• Operating multiple accounts.
• At the direction of a regulatory authority.

11 Limitation of Liability

a23bd always strives to ensure a reliable and secure platform. However, a23bd will not be liable in the following situations:

• Gaming or betting losses caused by internet disconnection.
• Losses caused by the user's device or software issues.
• Service disruption due to unavoidable circumstances (force majeure).
• Any loss resulting from the user's negligence or breach of these terms.

In any circumstances, a23bd's maximum liability will be limited to the total amount of the transaction in question.

12 Contact & Support

a23bd's support team is available seven days a week, twenty-four hours a day. Support is available in both Bengali and English.

• Live Chat: Instant support through the platform.
• Email: [email protected]

For any questions or comments about these terms and conditions, please contact us through any of the channels listed above.